Last Updated: July 2026

Jitben Privacy Policy – How Your Personal Information Is Kept Safe

At jitben, your privacy is our top priority. This page explains what information we collect, why we collect it, and how we keep it secure.

Data Security Assured

All your information is protected by SSL encryption and will never be sold to third parties.

1Introduction & Commitment

Welcome to jitben.ws. We believe that every user's privacy is a fundamental right. This Privacy Policy explains what information is collected when you use the jitben platform, how it is used and stored, and what rights you have.

This Privacy Policy applies to all jitben services — including the website, mobile app, and any other channel through which we operate. By using our platform, you agree to this Privacy Policy.

Our Commitment: jitben never sells your personal information, shares it without your consent, or uses it for unrelated purposes. Your data is used solely to improve your experience and keep the platform running.


2What Information We Collect

Jitben only collects information that is necessary for providing its services, ensuring security, and meeting legal obligations. We do not collect data beyond what is required.

Type of Information What We Collect When Collected
Identity Information Name, date of birth, national ID number For Registration & KYC Verification
Contact Information Phone number, email address When Opening an Account
Financial Information Payment method, transaction history During Deposits & Withdrawals
Usage Data Login time, page visits, betting activity While using the platform
Device Information IP address, browser type, operating system Automatically on site visit
KYC Documents NID/passport photo, selfie Before Your First Withdrawal

Additionally, any information you voluntarily provide when contacting our support team may also be retained.


3How Your Information Is Used

Jitben uses your personal information only for specific purposes. These are clearly outlined below:

  • Account Management: To ensure registration, login, and account security.
  • Transaction Processing: To process deposits and withdrawals quickly and securely.
  • Identity Verification (KYC): To carry out mandatory verification for fraud prevention and anti-money laundering compliance.
  • Support Service: To provide fast and effective solutions to your issues.
  • Promotional Communications: To send you offers and bonus information with your consent.
  • Service Improvement: To analyze usage patterns and improve the quality of the platform.
  • Legal Obligations: To meet regulatory requirements.
  • Security Monitoring: To protect the platform from unauthorized access and cyberattacks.

Please Note: jitben never sells your data to third-party advertisers. To opt out of promotional messages at any time, email us at support@jitben.ws.


4Data Sharing Policy

Jitben is committed to protecting your privacy. We do not share your personal information with anyone except in the limited circumstances outlined below:

  • Payment Processors: Only the minimum necessary information is shared with payment partners such as bKash, Nagad, and Rocket, solely to complete transactions.
  • Identity Verification Services: With licensed verification agencies for the KYC process.
  • Legal Authority: When required to comply with a court order or government directive.
  • Business Transfer: In the event of a company merger or acquisition, users will be notified in advance.

Your information is not shared with any third parties outside of this list. All our partners operate under strict confidentiality agreements.


5Cookie Policy

The jitben website uses cookies. Cookies are small text files stored in your browser that help improve the site's functionality.

Cookie Type Purpose Duration
Essential Cookies To maintain login sessions and platform security Deleted at end of session
Functional Cookies To remember your language and preferences 30Days
Analytics Cookies Analysis of usage data to improve our services 90 Days

You can disable cookies at any time through your browser settings. However, disabling essential cookies may prevent some features of jitben from working properly.


6Data Protection Measures

Jitben uses cutting-edge technology to keep your data secure. Our security measures are built to international standards.

  • SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
  • Firewall Protection: Advanced firewalls block all unauthorized access.
  • Two-Factor Authentication: Enabling 2FA adds an extra layer of security to your account.
  • Encrypted Storage: All sensitive data stored in the database is encrypted.
  • Regular Security Audits: Regular security audits are conducted by third-party specialists.
  • Staff Training: Every member of our team is trained in data protection.

Important: No jitben representative will ever ask for your password or login credentials. If anyone does, it is a scam — report it to our support team immediately.


7Data Retention Period

Jitben does not retain your data longer than necessary. Retention periods vary depending on the type of information:

  • Data for active accounts is retained for as long as the account remains open.
  • Transaction records may be retained for up to 5 years after account closure for legal compliance purposes.
  • KYC documents are stored securely after verification and deleted once they are no longer required.
  • Support chat data is deleted 1 year after the issue is resolved.
  • Analytics data may be retained long-term in anonymized form.

8Your Data Rights

As a jitben user, you have full control over your personal data. You may exercise the following rights at any time:

👁️
Right of Access

You may request to know what data we hold about you at any time. We will respond within 7 business days of your request.

✏️
Right to Rectification

If any of your stored information is incorrect, you can submit a correction request. Updates will be made promptly upon provision of the required documentation.

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Right to Erasure

You can close your account and request deletion of your data. Any information not subject to legal retention obligations will be permanently removed.

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Right to Object to Processing

You can object to your data being used for specific purposes, in particular to opt out of marketing communications.

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Data Portability

You can request your data in a machine-readable format (CSV/JSON).

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Right to Be Notified of Breaches

In the event of a security breach affecting your data, jitben is obligated to notify you within 72 hours.

To exercise these rights support@jitben.wsemail us at or contact our at the Help Center Contact us.

🔞

Protection of Minors

Jitben strictly does not collect data from anyone under the age of 18. Age is verified at registration, and where there is any doubt, it is confirmed through KYC.

  • If a user is identified as a minor, their account will be closed immediately.
  • Any data collected from a minor will be securely deleted.
  • Parents or guardians may contact us regarding a child's account.
📧

Contact & Complaints

For any questions, requests, or complaints regarding our Privacy Policy, please get in touch with us. Our data protection team will respond to your message promptly.

Email

Support@jitben.ws

Response Time

7 days a week, 24 hours a day (typically within 24 hours)

Live Support

Help Center Chat with us directly from

Why Is Your Data Safe at jitben?

Our Privacy Policy was built to earn your trust.

🔐

Encrypted Data Storage

At jitben, all your data is protected with database-level 256-bit AES encryption, making it virtually impossible for hackers or unauthorized parties to read.

🚫

Never Sold to Third Parties

One of jitben's most important privacy commitments: your name, contact details, or any personal information will never be sold to advertisers or third parties.

Transparent KYC Process

Documents submitted for identity verification are used solely for that purpose. Once verified, they are stored encrypted on secure servers.

🛡️

Regular Security Audits

Jitben conducts full system audits by third-party cybersecurity experts every three months. Any vulnerabilities identified are resolved immediately.

⚙️

User Controls

Directly from your account settings, you can turn off marketing notifications, download your data, and close your account — all without any hassle.

📋

Transparent Update Policy

If the Privacy Policy is updated, jitben will notify you in advance via email or an in-platform notice. Your consent will be obtained before any changes take effect.

Your Data Is Secure, Your Game Is Safe

Your privacy is always protected at jitben. Register with confidence and enjoy a world-class betting experience.

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